Frequently Asked Questions
Refund policy
We DO NOT accept ANY refund's, cancelations or returns after your orders has been placed as you are ordering a custom product made specifically for you.
Shipping policy
Shipping Policy
Order Processing Time
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Orders are processed within 7 to 10 business days. Orders placed on weekends or holidays will be processed on the next business day.
Order Tracking
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Once your order has shipped, you will receive a confirmation email with tracking information to monitor your delivery's progress.
Shipping Restrictions
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We currently ship to addresses within United States.
Delays
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While we strive to deliver on time, unforeseen circumstances such as weather, carrier issues, or supply chain delays may impact delivery schedules.
Damaged or Lost Packages
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We are not responsible if your package arrives damaged or is lost in transit, please contact us your locate postal office.
Terms of Service
1. Acceptance of Terms
By accessing and using Dezzilu Designz’s website or services, you agree to comply with these Terms of Service. If you do not agree, please refrain from using our services.
2. Modifications
We reserve the right to update or modify these terms at any time without prior notice. Changes will be effective immediately upon posting on our website. Continued use after modifications signifies your acceptance of the updated terms.
3. Eligibility
You must be 18 years old] or older and able to form legally binding agreements to use our services.
4. User Accounts
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You may need to create an account to access certain features. It is your responsibility to maintain the confidentiality of your account information.
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Notify us immediately of any unauthorized access or use of your account.
5. Prohibited Conduct
While using our services, you agree not to:
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Engage in unlawful activities.
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Distribute viruses, malware, or harmful software.
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Attempt unauthorized access to our systems or services.
6. Intellectual Property
All content, materials, and trademarks displayed on our website are owned by Dezzilu Designz or licensed to us. Unauthorized use, reproduction, or distribution is strictly prohibited.
7. Payments
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If you make purchases or subscriptions through our services, you agree to provide accurate billing information.
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All sales are final unless specified otherwise. Refund policies are detailed in our [Refund Policy].
8. Disclaimers
Our services are provided "as is" without warranties of any kind. We do not guarantee uninterrupted or error-free operation.
9. Limitation of Liability
To the maximum extent permitted by law, Dezzilu Designz will not be held liable for damages, losses, or inconveniences arising from the use or inability to use our services.
10. Termination
We reserve the right to suspend or terminate your account or access to services at our discretion, especially in cases of suspected violations of these terms.
11. Contact Us
For questions or concerns, please reach out to us at DezziluDesignz@gmail.com. please 24 to 48 hours to receive a response.